Our history

Our company was born more than 40 years ago from the effort and conviction of great leaders in the Debt Management sector in Spain, who have made us one of the largest debt management companies in the country and one of the main buyers of portfolios in the Spanish market. During this time and thanks to the specialisation of our great team, we have contributed step by step to the professionalisation and regulation of the credit market in Spain. Our path has always been one of effort, hard work and achievement of objectives, successfully overcoming new challenges and projects every year. Today we have a new milestone to add to our history, a new brand that will allow us not only to maintain our leadership in the sector, but also to continue growing and innovating in order to continue being more competitive in the future, in line with who we are and with our team values.

Timeline

Our experience, our Purpose, Values, Mission, and our solutions differentiate us and make us unique. These have been the principles and commitments that have allowed us to develop and grow for more than 40 years:

We build the path to your financial recovery

Purpose

We build the road to your financial recovery We contribute to improving the future of the economy and society.

We provide the best solutions to all those who give and receive credit, so that they can continue to make progress in their business and life projects.

We believe in trust and long-term relationships based on the fair fulfilment of commitments.

Values

Our Values define how we achieve our Purpose, guide our behaviors and our decision-making, and strengthen our corporate Culture.

Commitment & Integrity

We are committed to contributing to the progress of the economy and society through professionalism and the generation of trust in everything we do:

  • With an active commitment of more than 40 years of experience
  • With a clear long-term vision
  • With integrity, transparency, and good governance
  • With rigor and professionalism
  • Protecting the good reputation of our clients

Excellence & Know how

We are committed to achieving results and excellence. We do it by relying on our Know How and the excellent professionals that form our team:

  • We move forward with a vocation for continuous improvement
  • We believe in effort and professional ambition
  • We have solid financial health
  • We have earned a strong corporate reputation

Solutions & Execution

We are committed to a customer orientation and therefore your satisfaction is a priority for us. Our service and execution capacity make up our identity:

  • We look for the best tailor-made solutions for our clients
  • We act flexibly and empathetically
  • We have advanced products and services
  • We combine great execution capacity with excellent quality

Respect & Collaboration

We are committed to our team, with a work environment centered on people and based on empathy. The professional development and well-being of our employees is essential:

  • We achieve a low turnover and a high feeling of commitment and belonging
  • We are committed to internal promotion by offering various career opportunities
  • We offer extensive training and professionalization programs
  • We defend and support diversity

Mission

Our Mission defines what we do in line with our business strategy:

Solutions and Results

We have adopted the firm commitment to offer the best service to our clients with integrity and professionalism, establishing balanced and satisfactory solutions.

Innovation and strong capabilities and resources

Our team of highly skilled professionals, our advanced products and services, and our technology place us at the forefront of the industry.

Proactive and Responsible Management

Our model of good governance and compliance, together with the fair treatment of credit recipients protect the good reputation of our clients.

Corporate Social Responsibility

We believe that putting our stakeholders first is fundamental to GCBE's future. We are a company with many initiatives related to Corporate Social Responsibility and the development of the environment in which we operate: GCBE understands corporate responsibility as a joint effort, from a broad focus that contemplates the sustainability of the impact of our actions on the environment. Our company is committed to social action, understood as those attitudes that enable the development of the most vulnerable groups. We want all disadvantaged groups to be represented in our plan and we wish to approach them and help them from multiple perspectives and with different initiatives.

GCBE understands corporate responsibility as a joint effort, maintaining a broad focus that contemplates the sustainability and the impact of our actions in society. Our company is committed to social action, understood as those initiatives that allow the development of the most vulnerable groups. We want all disadvantaged groups to be represented in our plan and we try to understand their needs and try cover them effectively:

We focus our efforts in 5 areas:

These areas are the ones we consider vital to improve society:

Inclusion and diversity

At GCBE, we understand that diversity and inclusion are fundamental for the growth of the economy and the strengthening of the social fabric. This is why we have developed an equality plan that has resulted in our workforce comprising more than 500 employees of 20 different nationalities, who are treated equally regardless of their origin, gender or age.

Support for vulnerable groups

GCBE has recurrent collaborations with non-profit organizations that enable families with fewer resources both in Spain and in developing countries to have access to adequate food. We also collaborate with other foundations that facilitate access to the resources and jobs they need for people with disabilities and serious illnesses.

Policy for the protection of debtors in situations of vulnerability

GCBE has policies aimed at preventing disadvantaged people from being exposed to situations of lack of protection.

Sustainable environment

We try to minimize our impact on the environment by monitoring our consumption and encouraging the recycling of resources wherever possible.

Aid for research

GCBE collaborates with associations dedicated to cancer research.

GCBE - EINF